Privacy Policy

This privacy policy outlines how KraftTales uses and protects any information you provide when you visit or use our website.

The domain name www.krafttales.com ("Website") 

The terms "User", "You", or "Your" refer to any user/viewer of this Website, including representatives or affiliates, and anyone availing of our services via this Website, our Instagram handle, or any other medium.

This privacy policy constitutes a legally binding contract between KraftTales and the User. It will apply and become effective upon your acceptance of its terms and shall govern the relationship between the User and KraftTales for the use of this Website.

KraftTales is committed to maintaining the confidentiality and privacy of all its users. All identifiable data collected by KraftTales will be handled in accordance with this policy. KraftTales may update this policy periodically. You are advised to review this page from time to time to ensure you remain informed of any changes. Your continued use of this Website and the services of KraftTales constitutes your acceptance of this policy and any amendments made to it.

What Information Do We Collect?

While using our Website, we may collect the following categories of information:

  1. Name.
  2. Contact information, including email address, phone number, and postal address.
  3. Demographic information such as gender and age.
  4. Any information, including images, uploaded or posted by you on our website or social media channels.
  5. Third-party account credentials (such as Facebook login credentials).
  6. Payment information, for completing purchase transactions.
  7. Body measurements and size for determining appropriate clothing sizes.
  8. Any other information deemed necessary by KraftTales for delivering services.

What We Use Your Information For

KraftTales may use your information for the following purposes:

  1. Size Accuracy: To help ensure the products you order fit correctly based on your body measurements.
  2. Delivery: To process and deliver your orders to the correct destination. This will involve sharing your contact information with delivery services.
  3. Service Improvement: To enhance our services and develop new products based on user preferences and feedback.
  4. Feedback & Preferences: To contact you for feedback or market research via email, phone, or mail. You can opt out of such communications at any time.
  5. Payment Processing: Your financial details will be used to process payments through secure gateways.
  6. Marketing New Offerings: To send promotional emails about new products, special offers, or other relevant information. You can opt out of these emails at any time.
  7. Advertising: We may provide anonymized information to our advertising partners to display relevant ads.
  8. Research & Development: To support research in the retail space.

Security of Your Information

KraftTales is committed to protecting your information through robust security measures, in compliance with applicable Indian laws. However, KraftTales is not responsible for breaches by third parties, such as hacking or unauthorized access.

Your account is password-protected. If you log in using Facebook, additional security measures may apply.

Your Obligations

You are responsible for providing accurate information to KraftTales. False or misleading information may result in the denial of services. It is also your responsibility to secure your account by using strong passwords and logging out after each session.

Third-Party Sharing

KraftTales does not share your identifiable information with third parties for any commercial consideration. We may share non-identifiable information with partners for research or marketing purposes. Your information will also be shared with delivery service providers for the completion of orders.

We may also disclose information to respond to legal requirements or when investigating potential fraud. In the event of a business sale, your information may be transferred to the new entity.

Cookies Policy

KraftTales uses cookies to improve your browsing experience. Cookies help distinguish you from other users and allow us to enhance the functionality of our Website.

  • Strictly Necessary Cookies: Enable website functionality.
  • Performance Cookies: Help us understand how visitors use our website.
  • Functionality Cookies: Allow us to remember your preferences.
  • Advertising Cookies: Display relevant ads based on anonymized data.

You can manage or disable cookies via your browser settings. However, disabling cookies may impact the functionality of the Website.