Shipping Policy

At KraftTales, we are dedicated to ensuring a smooth and satisfying shopping experience. Please review our shipping guidelines to understand how and when your orders will reach you.

Shipping Timeline

Ready-to-Ship Items: Dispatch within 48-72 hours.
Pre-Order Items: Dispatch within 7-15 working days.

Once dispatched, your order will typically arrive within 3-7 working days depending on your location.

Dispatch Schedule

Orders are processed and dispatched Monday through Saturday (excluding national holidays).
Orders placed during a national holiday will be processed the next working day.

Pre-Order Delays

In the rare event that a pre-order item is delayed, you may choose to receive store credit as compensation.

Free Shipping

We offer free shipping and handling on all orders—no minimum order value required.

Delivery Partners

We work with trusted and reliable shipping companies to ensure safe and timely delivery of your products.

Tracking Your Order

Once your order is dispatched, a tracking number will be sent to you via email or SMS. You can use this tracking number to monitor your order's progress online at any time.

Contact Us

For any shipping-related inquiries or assistance, please reach out to us at reach.krafttales@gmail.com.