Shipping Policy

At KraftTales, we are dedicated to delivering a seamless and enjoyable shopping experience. Our goal is to ensure that your orders reach you in a timely and hassle-free manner. Please review our shipping guidelines below for details on processing times, delivery estimates, and other key information.

Shipping Timeline

• Ready-to-Ship Items: Dispatched within 48-72 hours.
• Pre-Order Items: Dispatched within 7-15 working days.
• Delivery Time: Once dispatched, orders typically arrive within 3-7 working days, depending on your location.

Order Processing & Dispatch Schedule

• Orders are processed and dispatched Monday through Saturday, excluding national holidays.
• Orders placed on a national holiday will be processed on the next working day.

Pre-Order Delays

In the unlikely event of a pre-order delay, we will notify you promptly. As a token of our appreciation for your patience, we offer store credit for delayed pre-orders upon request.

Shipping Charges

• We offer free shipping on all orders—no minimum purchase required.
• No hidden fees or additional handling charges.

Delivery Partners We collaborate with trusted and reliable courier services to ensure safe and timely delivery of your products.

Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email or SMS.
• Use this tracking number to monitor your order’s progress in real-time on our website or the courier’s tracking portal.

For any further inquiries regarding shipping, feel free to reach out to us at reach.krafttales@gmail.com . We’re here to help!